Anthony and Rich were VERY polite, friendly and professional. They did an amazing job and did not quit even though the job was a real challenge and a real pain. After several attempts of snaking and still not unclogging we thought that the issue was with the main sewer line so we contacted American Water (Liberty) and they sent out a few technicians to see the issue. Anthony and Rich waited for them to arrive and stood there the entire time to see if it was in fact an issue with the mainline. To our surprise, the mainline wasn’t the issue so Anthony and Rich went back it again. They eventually resolved the issue and solved my problem. Very grateful I had them as the ones servicing my plumbing issue. I’m hoping to not have any issue again but if I do, I want Anthony and Rich to be the ones who come and do the job. They should get a raise, they definitely deserve it and the company is fortunate to have employees like them.